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AFTER-SALES SERVICE

KINGPACK has a highly specialized team of service personnel to provide our customers the best service.

Machine Quality
1.All equipments are designed and manufactured in accordance with the ISO9001:2000 standard. 
2.All machine made by KINGPACK has been fully tested and quality inspected prior to shipment.
3.All machines come with an operation manual containing detailed description and instructions. All spare parts will be available for changing on the machine.

Warranty and Maintenance
1.Warranty for the whole system lasts 13 months on the date machine delivery out from KINGPACK.
2.During the period, if the machine breaks down under normal operation due to machine quality, KINGPACK repairs the machine well freely, including sending and changing of new assembling parts.
3.KINGPACK will offer whole life long distance service during the machine operation life. If the period is exceeding the warranty time, exchanging new assembling part will be charged according to the actual cost.

Training and Installation
1.Training and technical transfer may be arranged at KINGPACK freely if buyer sends employee to KINGPACK.
2.Machine installation trips and customer site installation only by QUALIFIED engineer arranged in advance as an option up to customer’s need.
3.The buyer pays 80USD/day/person for site installation service, the transportation cost, accommodation fee and visa application ect.


WUXI JINGPAI MACHINERY CO., LTD
Contact name: Rita Sun
Email: rita.sun@kingpack-cn.com
WhatsApp/Mob: 86-18851568556 (7*24 on service)
Website: wxjpjx.en.alibaba.com       www.kingpack-cn.com